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Not able to connect a bluetooth device to a samsung phone or tablet

Last Update date : Apr 17. 2025

If you're unable to connect a Bluetooth accessory to your phone or tablet, following the pairing process step by step will help your wireless devices work together.

Check your phone or tablet's Bluetooth

You can pair your device with another Bluetooth device, such as wireless headphones or Bluetooth devices in car infotainment systems. Once the pairing is created, the devices will be registered with each other and exchange information without entering a passcode. You can rename an already paired device to make it easier to recognize, or unpair it from a device you're no longer using.

Connect to a Bluetooth device

1 Swipe down fromthe top of your phone or tablet screen to open the quick settings panel.

2 Touch and hold the Bluetooth icon.

3 Your phone will begin scanning, and the other device should be placed in pairing mode. It may be necessary to tap Scan when the other device is ready so your phone will be able to find it.

4 Tap a device and follow the prompts to connect.

Note: When sharing a file, tap the Bluetooth icon to use this feature

5 To rename a paired device, tap the Settings icon (the gear) next to the device name, and then p Rename.

6 Enter a new name, and then tap Rename.

7 To unpair from a device, tap the Settings icon next to the device name, and then tap Unpair. Tap Unpair again to confirm.

Note: When you unpair from a Bluetooth device, the two devices no longer recognize each other, and you will need to pair the device again in order to connect to it.

Advanced Options

The advanced features menu contains additional functions beyond the available Bluetooth features. Note that this varies depending on the device you're using.

1 Swipe down from the top of your phone or tablet screen to quickly open the settings panel, then tap and hold the Bluetooth icon.

2 Tap More options (the three vertical dots) and then tap Advanced Settings to use the following options:

Sync with Samsung Cloud: Sync your paired devices with your Samsung account.
Music Share: Let your friends play music on your wireless speakers or headphones.
Ringtone Sync: Use your mobile device's ringtone when you receive calls via a wireless device.
Bluetooth History: View apps that have recently used Bluetooth.
Wireless Device Pairing Request: If you have blocked some wireless devices from connecting, they will be listed here.
Wireless Device Connection History: View apps that have been scanned via wireless devices while the screen is inactive.

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