How to report error using Samsung Members application

Last Update date : Apr 15. 2025

How to report error from the Samsung Members app

If you have any issues with the performance of your smartphone after the test, you can report it from the Samsung Members app by following the next steps:

1. Open the Samsung Members app.

2. Tap Support.

3. Tap on Error reports to send your report. You must send with the system log data. (If the issue occurred in the lats 5 minutes).

How to send a error reports from Samsung Members?

 

If you experience any issues with your phone's performance after the test, you can report it through Samsung Members by following these steps:

Step 1. Long press on the app Samsung Members.

Step 2. Select Error reports.

Step 3. Choose the category of the report you are going to send.

Step 4. Enter the details of the problem or attach a video or screenshot to make it easier to understand, when you finish, press the icon Send.

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