Choose your location and language.

How to clean your Samsung Galaxy Buds

To ensure that your Galaxy Buds function correctly, it is important to clean them regularly. Earwax, dust, and other debris can accumulate in them, affecting sound quality and volume, and preventing them from charging correctly.

Please note: Do not hold your Galaxy Buds upright when cleaning them; this will prevent any debris falling into the buds. Do not use any liquids to clean your Galaxy Buds. Additionally, please do not clean your Galaxy Buds with chemical substances such as alcohol, acetone or any other organic solvents as it may cause damage to your device.

1 Carefully remove the rubber bud tip from the Galaxy Bud

2 Use a cotton swab or a dry brush to clean the tip of the speaker and the mesh covering

3 Use a soft dry cloth to remove any debris, dirt, or earwax from the mesh part of the speaker

Please note: Do not use a metal brush as it may damage the speaker.

4 Put the rubber tip back on the bud, covering the latch at the bottom of the buds

5 Use a cotton swab to clean the charging contacts and sensors on the buds and the charging contacts on the case

The process for cleaning Galaxy Buds Live is slightly different. They have wingtips rather than earbud tips; these wingtips are flatter than earbud tips:

1 Carefully remove the wingtips by sliding them off the Galaxy Bud. Don’t use too much force, as you could damage the Galaxy Bud

2 Use a cotton swab or a dry brush to clean earbud and the wingtip

3 Use a soft dry cloth to remove any dust, dirt, or earwax from the mesh part of the earbud receiver

Please note: Do not use a metal brush as it may damage the speaker.

4 Use a cotton swab to clean the charging contacts and sensors on the buds and the charging contacts on the case

5 Put the wingtip back on the buds

Thank you for your feedback!

Contact Info

Contact Us

For support buying a product, help with an order or technical product support

Learn more

Troubleshoot and book a repair

Support for your mobile devices, home appliances, TV and computing products

Learn more

Face to face Support

Whether your product is in warranty or out of warranty, we're here to help

Find a Support Centre