Product care built with your lifestyle in mind
Take advantage of installation help, health checks, repairs and more. As a Samsung Mobile, TV, Washing Machine, Dryer or Refrigerator customer, you can receive a great range of benefits for free.*
*T&Cs apply
*T&Cs apply
Take advantage of installation help, health checks, repairs and more. As a Samsung Mobile, TV, Washing Machine, Dryer or Refrigerator customer, you can receive a great range of benefits for free.*
*T&Cs apply
*T&Cs apply
Dear valued customers,
As of 10th of March 2025, Samsung Care has been discontinued and will no longer be available for purchase. Existing customers who purchased Samsung Care prior to 10th of March 2025 will continue to have access to the benefits of Samsung Care.
If you are thinking about upgrading or purchasing a new Samsung product, we have our new Samsung Care + available for purchase which has replaced Samsung Care.
For further information please contact us on 1300 362 603 during 8am-8pm AEST/ 7 days a week.
Mobile
Keep the calls coming. We'll help you and your Samsung mobile reconnect with the minimum of fuss, fast.
Keep the calls coming. We'll help you and your Samsung mobile reconnect with the minimum of fuss, fast.
Television
We’ll help you stay tuned in to all your favourite shows with our fast-fixing services. You’ll be ready for another box set before you know it.
We’ll help you stay tuned in to all your favourite shows with our fast-fixing services. You’ll be ready for another box set before you know it.
Laundry
Don’t get yourself into a spin. If you’re experiencing problems with your washing machine or dryer, we’ll send a member of our team out to fix it as soon as possible.
Don’t get yourself into a spin. If you’re experiencing problems with your washing machine or dryer, we’ll send a member of our team out to fix it as soon as possible.
Refrigerator
If you experience any issues with your refrigerator, we’ll help make sure you’re back to chill mode in no time.
If you experience any issues with your refrigerator, we’ll help make sure you’re back to chill mode in no time.
Register an eligible product to receive a great range of benefits for free*
As a valued customer we are there if you ever need us. By simply registering an eligible product today, it will allow us to address any issues faster in the future, giving you extra peace of mind with Samsung.
