We are incredibly
proud of the quality
of our products.

If you are not 100% satisfied with your purchase, we’ll refund your money. *

Samsung Money Back Guarantee

If you purchased the product from a participating retailer (refer to Terms & Conditions for SOUND DEVICES / VACUUM CLEANERS ), please return it to their nearest physical store along with a copy of the Purchase Invoice to process your Money Back claim.

Items purchased from a Retailer’s Online Store will follow their respective Online Returns Process.

2025 Sound Devices*

Participating models

HW-LS60D/XY, HW-S800D/XY, HW-S801D/XY, HW-S60D/XY, HW-S61D/XY, HW-Q990F/XY, HW-Q930F/XY, HW-Q800F/XY, HW-QS700F/XY, HW-Q600F/XY

Terms and Conditions

2025 Vacuum Cleaners*

Participating models

VS90F40DBG, VS80F28DBP, VS80F28DBP, VS80F28DFS, VR7MD97714G, VR7MD96514G, VR50T95735W, VR30T85513W, VS28C9769QG, VS25C9759QG, VS20B95993B, VS20B95993N, VS20B95993W, VS20B95973B, VS20B95943N, VS20C9544TB, VS20B75ACR5, VS20B75AGR1, VS15A60AGR7

Terms and Conditions

Claim Form

Moneyback Guarantee Form
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Visit https://www.samsung.com/au/info/privacy/ for more information on exercising your rights over your personal information.

Or contact us at privacy.au@samsung.com.

 

* Terms & Conditions apply.